FAQs

Folder for adding Axsy Smart Form FAQ articles

When are Smart Forms Primed to the Axsy Mobile Apps?
All Smart Forms are primed to the Axsy Mobile Apps for Field Service Lightning (FSL) and Retail Execution (RE) at log on.  If there are any changes made...
Tue, 19 Apr, 2022 at 5:18 PM
How do I create a Field Service Lightning App Extension?
Please refer to: Axsy How to make Smart Forms visible in Axsy Mobile apps - App Extensions Salesforce https://help.salesforce.com/articleView?id=m...
Tue, 19 Apr, 2022 at 5:19 PM
Are Nested Loops Supported by Axsy Smart Forms?
Nested loops are not currently supported in Axsy Smart Forms.
Tue, 19 Apr, 2022 at 5:19 PM
How Can I Find an Element When Creating a Formula?
You can look up an Element by using the @mention feature. This is described with in the article below: How to use Look up Elements - Using @mention
Tue, 19 Apr, 2022 at 5:20 PM
Supported File Types
Axsy Smart Forms support the following file types in the Axsy Mobile App: Image Upload Element Attach a Photo Taken From the Device's Camera Ro...
Wed, 14 Sep, 2022 at 4:53 PM
Can I Jump To a Loop Element?
No. Jump To Elements cannot have a target Element that is a Loop Element or an Element within the Loop.
Tue, 19 Apr, 2022 at 5:20 PM
Can you Force a User to Run a Loop an Exact Number of Times?
No. You can only set the max number of iterations you want a loop to run for, but a user can run less than that by clicking the Next button at the bottom of...
Tue, 19 Apr, 2022 at 5:20 PM
Does Axsy Smart Forms Work with Salesforce Classic?
The Axsy Smart Forms Designer UI and Form Response UI do not support Salesforce Classic. Only Salesforce Lightning is supported.
Tue, 19 Apr, 2022 at 5:20 PM
Are Form Response Answers Customisable?
No. Form Responses answers are not currently customisable. 
Tue, 19 Apr, 2022 at 5:20 PM
How Do You use Form Response JSON with Salesforce Triggers?
Salesforce Triggers can be used to detect Status changes for Form Responses. To access JSON programmatically, you need to reference the axsy_forms__Form_Res...
Tue, 19 Apr, 2022 at 5:21 PM
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